8.2
Great

Ocean Spa Hotel - Cancun

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Rooms and Guests2 Guests, 1 Room

Guests Reviews of Ocean Spa Hotel

8.2
Great17 reviews
Location6.6
Rooms6.6
Service7.8
  • 9.6
    Perfect

    We loved staying at this luxurious hotel near the marina. The location was perfect for exploring the surrounding area and enjoying water activities. The staff here provided exceptional service, going above and beyond to ensure our comfort 

    Thomas United States, 
  • 5.0
    Guest rating

    Front of house staff was unfriendly and unhelpful. The food was disgusting, Usually cold, unseasoned. I will never go there again.

    United Kingdom, 
  • 9.4
    Perfect

    Staff was friedly

    The rooms are old. Need update. Noise from the hotels next door air conditioners. Bedding out of date. Patio doors didnot work in the first room . Tile on floors and showers were cracked, broken, missing. Air conditioners were noisey. TVs were old and didnt work well.

    United Kingdom, 
  • 9.8
    Perfect

    Clean facility, great location near the marina. Beautiful hotel with high-class feel. Comfortable beds. Enjoyed the beach area. Offered yoga classes.

    Roy United States, 
  • 6.4
    Nice

    Great ocean view! The nearby location to many shops and restaurants was convenient for us. the hotel had a decent breakfast buffet that we enjoyed.

    Sadly, we had a poor experience here. The cleanliness of the room left much to be desired, and the staff was not very accommodating to our needs.

    Harry United Kingdom, 
  • 9.2
    Perfect

    The hotel's cleanliness was outstanding, with spotless facilities and well-maintained rooms. The location close to the marina made it convenient for us to take part in various water activities. The staff went above and beyond to ensure our comfort 

    Edwin United States, 
  • 9.2
    Perfect

    The hotel is conveniently located close to downtown, next to a marina, and provides easy access to various water activities. The rooms are clean, comfortable, and come with the necessary amenities. The friendly staff provides excellent service with a special mention 

    John United Kingdom, 
  • 8.2
    Great

    We had such a wonderful time at this hotel. The location right next to the marina was perfect for us, as we love spending time by the water. The staff were incredibly helpful and friendly, always making sure we had everything we needed. The room 

    Brett United States, 
  • 9.4
    Perfect

    I recently stayed at this hotel and I was pleasantly surprised by the luxurious feel and the enhanced comfort it offered. The location next to a marina was perfect for me as I enjoy being close to the water. The staff here went above and beyond to provide 

    Emma United Kingdom, 
  • 9.8
    Perfect

    Helpful, friendly staff. High-class feel, comfortable bed. Nice beach. Amazing service, particularly from Front Desk staff and Italian Restaurant staff. Some contamination in the water due to boat and catamaran diesel. Delicious Mexican 

    Jack United States, 
  • 10.0
    Perfect

    I recently stayed at a hidden gem for my sister's birthday and was pleasantly surprised by the excellent service provided by the staff. Despite lacking some modern amenities, the location was convenient with easy access to transportation. The friendly 

    Dave United States, 
  • 8.2
    Great

    Clean facility, Nice location, Amazing service, Helpful staff, Friendly to families, Attentive to well-being

    It was all superb

    John United States, 
  • 9.0
    Perfect

    Good, clean facility. Nice location. Mexican restaurant super. Pretty hotel. High-class feel. Comfortable bed. Liked beach area. Amazing service.

    Nothing to fault.

    Ian United Kingdom, 
  • 9.4
    Perfect

    Good, clean facility, nice location. High class feel, comfortable bed. Helpful staff, family-friendly atmosphere. Amazing service.

    Absolutely nothing.

    Michael United States, 
  • 7.6
    Very good

    The hotel was a great place for a business trip. The location was key, being close to the beach and a short distance from local shopping. The staff were always eager to help and very accommodating. Two complementary facts offered 

    Edward United States, 
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